Providing the kind of customer service that turns a one time customers into a lifelong brand advocate. Scale your business with ease, or streamline your internal process with our expert workforce. We deliver the power of data that brings real insight into what your customers want and how they think. Seamless communication across every channel and in every interaction. Powerful data and business intelligence.

IER Pty Ltd - Focused Event Thinking 2009.

Helping startups and businesses launch successful new products by uncovering real customer problems before building solutions. How to test pricing during customer discovery. Customer discovery is an inherently qualitative research exercise, which means that testing out pricing is somewhat tricky. 8220;What is a fair. Price for this product? Channels for customer discovery.

There is a lot of truth in this reasoning, but in addition to customer satisfaction implications there are business operations to consider, too.

I am a lightning rod for poor customer service. Follow my hilarious misadventures and feel better about your innate ability to zero in on the crazies. I have to scan this.